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Polite Client Notice COVID-19

The interests of our clients, learners, staff and our communities are at the centre of everything we do and this is particularly important during these challenging times.  

With this in mind we updated you regarding the additional measures we had implemented to maintain everyone’s health, safety and wellbeing, in line with the guidance at the time.   

We have now reached a further point in this unprecedented situation and with the closure of the schools and a specific request to increase social distancing, especially for those most vulnerable in our society. The World Health Organisation (WHO), UK and EU governments have stressed the importance of social distancing to reduce the risk of spreading coronavirus (Covid19), best practice requiring a distance of at least six feet or 2 metres between yourself and others.   

In the health, wellbeing, hair and beauty industries all or most of our treatments involve ‘touch therapy treatments’ meaning there is close ‘human to human’ contact, much closer than the recommended guidance. 

We have made further changes to the salon operation, we have a number of clients with underlying health conditions and staff to consider, with this in mind and in line with  the governments advice to implement a safe social distance of 2m or more, we are unable to continue to offer our touch therapy treatments and will postpone bookings, which commenced Monday 9th March 2020, affected clients were notified.   

The telephones will still be in operation, the key number being 01757 212130 to use and we will continue to be available for assistance, emails will be monitored and responded to, please be mindful this may not be immediate.   

We have provided some guidance below:   

  • Voucher purchases can be made over the phone and emailed 
  • Product purchases can be made by phone and posted out to yourself or the recipient
  • Communication with the team, our systems will remain operational during our normal working hours, Monday to Friday. 
  • If you wish to apply or have applied for an apprenticeship for a September start this process will continue, remotely. 
  • Gift vouchers will be extended  Groupon vouchers purchased, may be redeemed, the voucher and this will be added to your account for use at a later date, please contact 01757 212130 or email office@armonia.co.uk, with the voucher number and security code and copy of the voucher to implement.  

We continue with our commitment to our learners with the introduction of virtual learning sessions and implemented home working for some members of our academic team.   

We would like to thank you for your continued and valued support over the 20 years we have been in operation and in these unprecedented worldwide times, we could not do this without you!   

Whilst we may be temporarily unable to perform our ‘touch therapy treatments’ or operate physically we are very much here to support in any way possible where we can,  even if it is a phone call.   

In the meantime, all best wishes for maintaining the wellness of yourself and your loved ones. We look forward to welcoming you back…

Diane & Armonia Team   

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